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Frequently Asked Questions

Here are some frequently asked questions about this site. Got a question? Check this list; your answer may already be here.

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Login and accounts

  • I tried to create an account, but my user name is already taken.
  • I tried to create an account, but it says my email address is already registered.
  • I can't seem to log on; what am I doing wrong?
  • What's that distorted word in the image, and why do I have to type it in?
  • I forgot my password; how can I get back in?

Submitting your Business Profile to the Open Deal Flow

  • What is the "Open Deal Flow"?
  • How do I submit my profile to the Open Deal Flow?
  • What is the subscription fee?

Password Reset

  • I used the password reset link, but never got an email; what should I do?
  • I received the password reset email and clicked the link, but it didn't work. What should I do?
  • I clicked on the password reset link, but nothing happened; what should I do?

Entrepreneur's Application/Investment Summary

  • I filled out the Benchmark Survey; is that all I have to do to apply?
  • I made a mistake on/need to update my application or executive summary; can I update it?
  • I have some red scores on my Benchmark Report; how can I fix those?
  • Can I attach my placement memorandum?
  • Would you suggest that IP be secured before engaging in this process?
  • Why can't I contact the investors directly?
  • My deal is in review in x# groups - what does this mean?
  • My elevator pitch text (or other text) isn't appearing.
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